The Importance of Foreign Domestic Helper Interviews and Sample Questions (Part 2)
In the Part 1, we talked about the importance of interviewing a foreign domestic helper and shared two key points with examples of interview questions. In this part, we’ll continue with seven more important points to help you effectively interview and find the right helper.
Key Points and Examples of Interview Questions (continued):
3. Past Work Experience
If the helper has completed a contract in Hong Kong, an essential question is why she left her previous employer. Pay attention to whether she hesitates or hides anything. You can ask for her previous employer's contact to double-check details. When calling, ask open-ended questions about her work, strengths, weaknesses, and how she cared for children or elderly. If she worked in another country, ask about her tasks and how they might differ from working in Hong Kong. Also, you can ask about the number of employers she has served, family members she lived with, shopping, cooking duties, and other common tasks.
4. Scenario Questions
Ask how she would handle common situations, such as a child refusing to eat or take medicine, a baby crying while cooking, or an elderly person falling. Use scenarios relevant to your household.
5. Lifestyle Habits
Ask about her religious beliefs, daily schedule, food preferences, and her routine on days off. These details help assess her self-discipline.
6. Health Condition
Ask about any past serious injuries or long-term illnesses. If the helper has back problems, for example, she might not be able to assist an elderly person in getting out of bed.
7. Work Agreement
Clearly state your expectations about her duties, work hours, and time off. For instance, if you expect her to return by 10 PM on her days off or take care of children in the mornings, make this clear upfront.
8. Helper’s Expectations
Ask what kind of employer she prefers, how long she plans to work in Hong Kong, and her goals. This can help you understand her long-term commitment.
9. Recommendation Letters
A completed contract helper might have a recommendation letter from her previous employer, which is a helpful reference, though not mandatory.
Conclusion
No helper is perfect, so be prepared to compromise. If a helper doesn’t meet your basic requirements, it’s better to keep looking rather than accepting someone who may not be a good fit. Remember, the helper will live with you, and if you don't get along, it can be difficult for both sides. Always take your time to make a well-thought-out decision. If needed, interview several candidates to find the best match.
Good helpers are in high demand, so if you find one, act quickly to sign a contract and arrange the paperwork. Hiring a helper usually takes at least 2-3 months, so start early to avoid being rushed. Once you’ve hired a good helper, don’t forget to buy insurance for her. Comprehensive domestic helper insurance offers broader coverage than basic labor insurance, including clinical/medical expenses, dental, personal accident, and more. Different insurance plans have different coverage, so choose one that fits your needs, especially if your helper is older, where higher hospital coverage might be necessary.
Related Article: The Importance of Foreign Domestic Helper Interviews and Sample Questions (Part 1)
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The information provided in this article is for general reference only and should not be considered as any form of advice. Our company assumes no responsibility for its use
