It's not uncommon to see employers on online forums asking for advice when their foreign domestic helper goes missing. They worry about the helper's safety and fear the helper might have "job-hopped." So, what can you do if your foreign domestic helper disappears? This article shares some useful tips.

Hiring a reliable foreign domestic helper in Hong Kong can be challenging, with common issues like unmet expectations, early resignations, or "job-hopping" for better opportunities. Many employers feel inadequately protected. To address this, California Insurance offers a "Re-Hiring Expenses Cover" in its CaliGive domestic helper insurance plan, covering the costs of hiring a new helper if the original one resigns or is dismissed shortly. Here's a recent successful claim example.

First-time employers often seek online guidance when hiring foreign domestic helpers, but the information can be overwhelming and sometimes inaccurate. To help, the Immigration Department has published a 22-page "Guidebook for the Employment of Domestic Helpers from Abroad." We’ve reviewed it and highlighted key points, including qualifications, the Undertaking, and a simplified application process.

California Insurance, with its flexible and all-around domestic helper insurance plans, recently won the "Most Popular Domestic Helper Insurance Plan" award at the "HK01 Parenting Favorite Lifestyle Brands Awards 2024." This recognition highlights California Insurance's leading position in the domestic helper insurance market and its commitment to safeguarding both employers and helpers.

Recently, a notable incident occurred in Hong Kong: a newly arrived Filipino foreign domestic helper was diagnosed with leprosy, highlighting the importance of health checks and insurance for foreign domestic helpers. This article will discuss the incident, government requirements, and the significance of insurance for foreign domestic helpers.

In Hong Kong, insurance options for foreign domestic helpers vary in premiums and coverage, mainly divided into basic and comprehensive plans. Basic plans cover essentials like employee compensation and hospitalization, while comprehensive plans offer additional benefits such as medical and dental coverage. Understanding these options is crucial before purchasing insurance.

If you've been following the news, there have been occasional reports of fatal accidents involving falling from buildings while cleaning windows, with some involving foreign domestic workers. As an employer, you have a responsibility to ensure the safety of your employees. There are clear guidelines regarding foreign domestic helpers cleaning windows to safeguard their safety and rights, as detailed below.

In Q&A Vol. 5, we'll discuss about insurance coverage for serious illnesses, including the list of illnesses covered, traditional Chinese Medicine certificates, expense limits, and the implications of concealing medical conditions when applying for insurance.

Designated doctor/Job-hopping/unfinished of policy/overlap of coverage between home insurance and foreign domestic helper insurance

In episode IV, we will share information about designated doctors and medical card arrangements, handling methods for job-hopping on insurance, refunds for unfinished policies, and areas where home insurance overlaps with foreign domestic helper insurance.

Every year in Hong Kong, there are typhoons, and there may even be Typhoon Signal No. 8 or above, granting everyone a day off. What if Typhoon Signal No. 8 coincides with the rest day of your foreign domestic helper (FDH)? Additionally, when exactly does the insurance coverage for FDHs commence?

There was news about a child accompanied by family members accidentally knocked over a valuable figure worth tens of thousands of dollars while browsing a toy store. The figure immediately fell and was damaged. As a result, the store staff claimed that the child had kicked it and demanded compensation. The parents promptly accepted responsibility and provided compensation. However, later it was discovered through online videos that the facts were not as stated by the staff, leading to a controversy. If we change the scenario to a foreign domestic worker employed by you instead of the child, as the employer, would you be responsible for the actions of the domestic worker?

With the development of Internet, there has been a trend in recent years of hiring foreign domestic helpers (FDH) directly by the employer rather than employment agency. Based on the Immigration Department's Standard Employment Contract and Terms of Employment for Helpers (“Standard Employment Contract”), employers have a legal responsibility for the medical expenses and certain legal liabilities of the FDH during the contract period. As a result, a variety of FDH insurance products have emerged in the market. We would like to share the basic knowledge of these products to help you have a better picture about FDH insurance.